Ben Kirk – VP of Operations

Ben Kirk is a seasoned leader with over seven years of expertise in SaaS Customer Resource Management implementation, workflow management, and professional coaching. With a proven track record of driving operational excellence, he specializes in designing scalable processes that enhance efficiency and customer relationships. Passionate about mentoring, Ben empowers teams with the tools and insights needed to succeed. Outside of work, he enjoys traveling, music, and spending time with his wife, Tabi, and their three amazing children.

Growth Coach/Culture Development Consultant

Greg Henderson combines over 20 years of military leadership experience with a passion for helping small business owners build exceptional organizations. Through an innovative and personable approach, he enhances people-focused strategies to provide purpose, direction, and motivation, empowering businesses to achieve their goals.

Greg holds a Bachelor of Business Administration from the University of Alabama in Huntsville and a Master of Science in Human Resources Management from Webster University. He has earned accolades such as the Col. Robert L. Manning Achievement Award for Leadership and USMEPCOM Eastern Sector Company Grade Officer of the Year.

A certified HR professional and Forbes Human Resources Council member, Greg has also served as an HR keynote speaker and led transformative initiatives like launching Whirks HR as Director of People Services.

Married to Amanda and a proud father of six, Greg enjoys traveling and exploring new adventures with his family. His mission of continuous improvement—being better today than yesterday—fuels his work to inspiring leaders to excel.

Executive Assistant

Jill Smith brings 40 years of experience in the insurance industry, with a focus on commercial companies. Starting as a Customer Service Representative, she advanced to become a key advisor to the president of one of Memphis, Tennessee’s largest insurance firms. Her expertise in managing complex insurance solutions and delivering exceptional client service has earned her a strong reputation in the field.

For 32 years, Jill has been a dedicated partner to Ronnie, the CEO and Founder of NXTLVL Solutions. She joined the company in 2022 after four years on the Kickin’ Asphalt Tour, where she shared her insights at industry events. Jill continues to leverage her extensive experience to support innovation and success at NXTLVL Solutions, solidifying her role as a trusted advisor and invaluable team member.

Customer Success Rep

Customer Success Rep

Gracie Kirk is a detail-oriented and highly adaptable professional with experience spanning research, customer service, and sales. She has a strong background in communication, leadership, and teamwork, excelling in problem-solving within fast-paced environments. With expertise in data analysis, inventory management, and laboratory techniques, Gracie has gained hands-on experience in clinical research, further strengthening her analytical and technical skills.

A graduate of Mississippi College with a degree in Psychology, she is passionate about delivering exceptional service, fostering team collaboration, and driving efficiency in every role she undertakes. Her commitment to excellence and adaptability makes her a valuable asset in any professional setting.

Customer Success Rep

Jordan Morries is an experienced HR professional with over 13 years in the industry. Jordan holds an associate’s degree in Allied Health Sciences, while currently advancing her education. With a passion for numbers and organization, Jordan is skilled at creating efficient processes and systems in HR. Outside of work, she enjoys staying active through workouts and is an avid reader. With a keen eye for detail and a commitment to continuous growth, Jordan thrives in work environments where she can contribute to both team success and individual development